Enterprise manufacturing company sees 610% ROI with Zoho One by retiring existing legacy applications and increasing sales productivity by $750,000 annually
Barbara Peck,
Analyst - Nucleus Research.
The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect.
Robert Hudman
Managing Director
The advantage of Zoho One is that instead of looking for all the information in different places, we have everything within one tool.
Moira Russell
International Business Development Manager
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"The automation and real-time tracking enabled by Zoho Inventory have eliminated our stockouts and manual errors. It's not just about keeping shelves full; it's about smart, efficient operations that save us time and money daily."
"Zoho One is a complete value-for-money product. It gives you a whole lot of things. You might not be using all of those tools today, but over time, you will realize that you will end up using many of them."
"Zoho One was the magic wand we needed to scale up"
Read More"We've incorporated every part of our business now into Zoho One"
"The biggest advantage we've had with Zoho is the ability to streamline our process and put more resources into the things that our clients actually value."
"Zoho one is one of the best business ecosystems to start with if you are looking for a complete solution for a startup."
"We're now automating over 200,000 tasks a month with Zoho One."
"Zoho enables me to provide equal opportunities for my team."
"Spaghetti Agency discover the power of the Zoho One ecosystem to manage processes, data, external communication and teams"
"It's quite easy to see a cost saving as a business when we can rationalise from multiple vendors and suppliers to a single solution."
"We're saving £17,000 a year. We're saving that money, but we're also benefiting from product integration"
"Zoho has transformed the way that we work without a doubt. We are definitely happy that we onboarded Zoho."
"On behalf of the Cyberknight team, I can strongly recommend using Zoho for any type of organization."
"If you have a problem, there's probably a Zoho product or feature that can solve that for you."
"If we had to remove Zoho from our organization, I think it's not a stretch of the imagination to think that our business will stop to operate effectively."
"If we didn't have Zoho now, our workspace would be pretty chaotic, and I think we'd have 24-hour working days."
"We chose Zoho because everything was part of a single ecosystem. We started going deeper into Zoho One because there were so many different apps available to us."
“Any individual with minimal tech knowledge can easily learn and adapt to Zoho One”
"When we were looking for a system and a CRM that could support us, we were looking for something that could help address all of our functions as we scale up. We've been able to iterate with Zoho, and come up with a lot of good technical systems and solutions that can help us in our growth journey."
"Technology is not quite where it needs to be to support most law firms, so thank goodness we found Zoho"
“You don't need to do something complex like build an API to send an email. With Zoho, we can build and revise our business model every day, as we like. Flexibility—that’s what Zoho gives us.”
"We now have a clear visibility on our team's activities with our business partners. Zoho CRM and the other solutions in Zoho One have also helped us automate our processes after we implemented workflow rules. The systems helps the team send automated email notifications, freeing up the team to focus on relationship building."
"Zoho gave us full reporting that gave me total insight into how everyone was doing. I can look at any activity and really know who is putting in the effort and who is getting results. I can also look at why those people are succeeding to help others improve."
"Canadian Choice Windows & Doors adopts Zoho One to grow their business across Canada."
"When you don't give the right tools to fight a war, then you can't question the outcome. So, we've done that right with Zoho One."
"The ease of business was not there before using Zoho One. I feel Zoho One is better than best-of-breed software."
"Having this entire digital transformation project running has increased our business efficiency by 30%."
"Changing systems is hard for many businesses. But that's the great thing about Zoho—it's easy to transition. You can't keep everything in your head. Excel is too complex and when you have to migrate to a new system, that's what holds people back."
“As the CEO, I can open up the dashboard and see how many opportunities we have in the business, the progress of each, and which ones are most likely to convert this month. It’s had a huge impact for me because I don't have to go around asking people or wait for reports. I can get that data live, anytime I want it."
"Compared to the disconnected apps I was using before, I've found Zoho One to be very intuitive and easy to use."
ABA Advisors created a custom end-to-end solution in Zoho One and saw 100% adoption, 150% increase in productivity, and 35% increase in production.
Sales engagement advisor fosters relationships and improves customer experience on Zoho One.
Zoho is embedded in so many different parts of the business that it truly does act as the sole operating system of our company, we’ve been able to expand and handle so much more.
"We now have clear oversight around all our contacts, their history, their emails, purchase history, which events they’ve attended and how many donations they’ve made. It’s an endless list and it’s so important for us to understand that journey. And it's all auto-collated in one place for us so we don't have to go searching through thousands of spreadsheets or thousands of tabs in a spreadsheet."
"It's a one-stop shop, really. CRM is the core hub for our data, but then we integrate that with Zoho Campaigns for EDMS so we can exactly see which email someone has received and all the data associated with that. Having Desk has been extremely helpful, too. It's just the integration of all of the different apps, and having one place to look at all that data. If we didn’t have that, our data would be everywhere. It would be quite chaotic and not efficient at all."
"With Zoho One we're able to understand more about our business than we ever did before."
"At the end of the day, my clients judge me based on how successfully I can get them in front of their ideal clients. And Zoho CRM is allowing me to do that far more productively, efficiently, and in a more targeted manner than I was ever able to do previously. I just see the satisfaction in my clients. That's awesome!"
"Before Zoho came into the picture, things were very labour - intensive and could go wrong quickly. Today, I'm miles ahead of where I would have been otherwise."
"We love our Zoho implementation. It has everything we need to scale up our processes as the business grows."
"The single most important reason I am a huge fan of Zoho is the ethos and ethics behind the company. I remember being at a Zoho conference and hearing Vijay Sundaram [Zoho's Chief Technology Officer] talk about data. He said 'your data is sacrosanct.' And that really struck a chord with me. The one thing where a good ethos is essential in my eyes is in terms of data privacy and security."
"It took me a really long time, almost 10 years, to find a suitable solution to run my entire business. Zoho One works seamlessly for us not only to manage our customer-facing touch points, but also improves our internal processes and communications."
"I can customise Zoho One to work the way we work, and not change the way we work just to meet the requirements of the system."
"Our customers' and teams' experiences have improved. All the teams are in one space, and they can see what each other are up to—which has been really helpful. We're so much more efficient with Zoho CRM in place than we'd otherwise be."
"Zoho One's practical approach in software design has allowed us to get used to the system quickly"
"With Zoho One, we've created a system that has made our jobs more efficient. With automated processes, we have become a lot more streamlined. It definitely shows our clients we are organised and professional, and internally, our entire team has visibility and clarity across all of our work."
"PartsBaba benefits from all the innovation and enhancements happening in Zoho One. While PartsBaba would otherwise struggle to transcend geographic boundaries, Zoho One's remote work features allow the company's small team to function across borders without the added cost"
"Zoho continues to modify, adapt, grow, and add things to the platform that our business sees value in. It's absolutely been a perfect marriage in terms of the ability to adopt new ideas and new concepts to create an ecosystem of apps that talk to each other and operate within our business."
"Zoho has become our admin team, our pseudo accountant, our sales support, our client support system, and an intrinsic part of our business structure. It's like we employed a business solution that actually does the work for us in a lot of instances."
"The thing that drew me to Zoho One is the sum of its parts is greater than the standalone quality of each app. The total collective experience is worth it, otherwise you end up with all these point solutions that don't really connect."
"Adoption of Zoho is now at its highest because they continue to reinforce the value by expanding our usage. Zoho continues to make our jobs easier and as people see that, more people want to use it."
"I don't recall the system ever being down during a single time we needed to use it."
" We have a happier workforce that is more efficient. We have a better flow of information and that impacts the customer experience of the end user."
"The flexibility of Zoho One fits any industry, and has all the options any business may need."
"Thanks Zoho for their amazing product; one centre, one place, we are able to connect all the team, and all the requirements."
"We came across Zoho and we never looked back. It is straightforward; all data is organized, nothing more, nothing less."
"I liked Zoho One's simple and fair pricing structure. We're a small business but we benefit from a wide range of products that if we were to buy in piecemeal would cost a lot more money" says Darren Burn.
"Until we found Zoho One, we had trialled applications from other providers that seemed much more difficult to manage, were very rigid, or were hugely expensive. As a fast growing company I don't have money to throw away on expensive IT systems."
"It's what I would call a truly modern customer experience system. Zoho One has fundamentally changed how we think about what we can do for our clients, and how we service them."
"Zoho is a corporate-grade tech solution for small businesses. I got used to all that in the corporate world, and so then to come into small business and just have spreadsheets was terrible. Now, I jump on Zoho when I'm overseas and it’s just like I’m in the office."
It's one platform where you can integrate everything, and everything associates back to a customer account—which makes it amazing!
"It's fully integrated so you can focus on the main game. The main game for me is not sitting in the back end with spaghetti wire looking at my applications and going, 'why aren't these things working together?' My job is to be out there for our clients. It's great to be able to focus on the important activities while the day-to-day runs in the background. 10/10. Love it!"
"While HubSpot is a good CRM and marketing tool, I couldn’t see any cost effective bookkeeping system to go with it. I looked at Xero as well, but I'd still need 3rd party tools like Zoom. With each of the different tools I looked at, there was something from the Zoho suite that it didn’t have. And so I thought, 'it’s got everything in one. It's a no brainer.'"
"Without Zoho, I'd have so much more reporting to do. I'd be trying to bring in all the different reports from the different applications, as opposed to going into Zoho Analytics and running a main dashboard report from there."
Earlier everything was everywhere, but now everything is centralized. If we want to retrieve anything, it is available in one platform.
Overall, we have found Zoho One is powerful, as all the apps we need are unified on one platform, which has saved time and streamlined our business operations for a very attractive price.
With Zoho One and our API integrations, our clerical errors dropped by 97% and our customer satisfaction increased by over 40%. Our employee happiness also increased by 40%
I recommend this product to any business, small or large enterprise. It's easy to use, easy to implement, and easy to maintain for people with zero technical expertise.
Zoho One has made working remotely a breeze for every team at COURE, through easily accessible apps that allow everyone to stay up to date on all activities and client information.
"One of the best things has been strategically replacing other systems. It's allowed us to take a step back and focus on what else we need to do, non-software speaking."
"I don't want to think about what our process would be like without Zoho One. It would be terrible, we are very reliant on it.”
"The centre point of it all is Zoho CRM, where all our sales leads are converting through. That's the crux of our business and we link everything with it. As someone comes on board as a client, it connects them to Zoho Projects and adds a project associated with their account."
We deployed Zoho One in a couple of weeks and it was user-friendly and quick to adopt. All of a sudden we had the capability to interact with our customers and provide quality engagement proactively.
Enterprise manufacturing company achieves 610% ROI with Zoho One, thanks to modernization of analytics, reporting, and sales capabilities, among others, enabling them to retire existing legacy applications and increase sales productivity by $750,000 annually.
We rely on Zoho completely in all departments of the company. It is also user-friendly.
Zoho One had all the features we wanted at a far more affordable price, and the best thing is the simplicity of having everything in one place.
"Zoho One has saved us time, effort and large amounts of money by providing us with easy to deploy, scalable solutions that continue to offer extra functionality day by day."
"Since deploying the Zoho One suite, principals at Rahi Systems are experiencing a more collaborative, and client-centric culture. Zoho One enabled Rahi Systems to expand its ability to deliver more data solutions globally."
"With the Zoho One suite, we were able to sync all our operations and requirements under one brand. Zoho One fixed our communication gap, and all information is now readily accessible across applications for our members," Ayman said."
From last financial year to this year, we have doubled our turnover and I can guarantee you that Zoho One has had a major impact on it.
We were losing so much time being on two or three platforms. Being on Zoho One helped us scale way, way faster.
There doesn't exist another platform as robust and versatile as Zoho One. It has centralized the data and operations of nearly our entire company.
"Zoho One is the best thing that's happened to us. Our recruiters average productivity increased from 25 to 40 tasks per day and our clients serving time decreased from average two weeks to four days."
"We especially like working with Zoho because they're always innovating—it's almost like Zoho knows what our business needs before we do and it's changed how we do business completely."
"With Zoho One in place, I was able to work on the business and focus on growth"
"Zoho One, with its unified suite of business apps, has empowered various teams of Leminar and improved their productivity and efficiency."
"With Zoho One, our process has now become data-oriented and we just love it because we can see what we've done and the impact it makes all the way down on the revenue stream."
"To us, Zoho One is one source of truth for our business. As a tool, it's a must-have in any business to manage the whole day!"
I will recommend Zoho not only because of its integrations but also for making us more efficient and productive.
Before Zoho we used Salesforce. But the intuitive nature of Zoho makes it very easy to work with. Since we use Zoho One, everytime we want another application, we can do so at no extra cost.
I have cursory experience with software like SAP, Oracle, Salesforce, etc. And I can with absolute certainty tell you that Zoho One is the most friendly, most accessible, aside from being inexpensive.
Zoho One is the cornerstone of our business. With Zoho One I can find everything I am looking for. Their support is top notch. That’s worth more than gold.
As our processes evolve, so does Zoho One. By customising the system, we are able to customise the company.
With Zoho One you never could have dreamt to use these wonderful new features to improve the profitability of your company. But there it is just waiting to be used.
Zoho One has taken us digitally and it declutters all our work. When all the apps in Zoho One work together, it makes all our processes far easier helping us cater to a larger scale and a bigger cohort.
With minimal resources and time we could implement Zoho to scale from a 2 employee entity to 1500+ Employee Organisation. You can be Startup, Mid Size or an Enterprise, Zoho One is a boon for all.
With the Zoho One suite, we were able to connect 90% of our requirements under one brand with dozens of integrated apps. It saved us time, energy, and resources. Information now travels easily between various departments.
When we went with Salesforce, that’s the most money we spent on software in one day. And we didn’t like it! With Zoho One, we have ten times as many apps, paying just one tenth of what we used to pay.
"I am a choreographer, I am an artist. I never knew I would be able to become a programmer overnight with Zoho."
Life before Zoho was a lot more time consuming. Now, to get that time back to grow the business is invaluable!